Support

Open the app and tap the microphone button. You can also use one-tap recording from the Action Button (iPhone 15 Pro+), Control Center (iOS 18+), Dynamic Island, or Lock Screen. Speak naturally. Mix tasks, events, and ideas in one recording.

On iPhone, share an audio file into TellDone from Voice Memos, Files, Mail, or Messages (up to 100 MB). On the web, upload one at app.telldone.app. Either way, it comes back as notes, tasks, and events. Your plan sets how long each recording can be: 5 minutes on Free, 10 on Basic, 60 on Pro, 90 on Ultra.

Recording works without internet. Your audio is saved locally and queued for upload. When you reconnect, it syncs automatically and gets processed. You never lose a recording due to poor connectivity.

Go to Settings > Integrations. Todoist and Notion connect with one-tap secure sign-in. For Apple Calendar, Apple Reminders, and Things 3, the app uses native iOS APIs. Just enable them in Settings.

AI analysis is not perfect. If something needs correcting, record a follow-up: TellDone updates the existing note, task, or event automatically, and logs the edit in its Changes history so you can undo it with one tap if it’s wrong. You can also edit tasks directly in your connected task manager (Todoist, Things, Reminders). Speaking clearly and providing specific details (dates, names, priorities) helps the AI produce better results.

It depends on where you subscribed. If you subscribed in the App Store, go to your iPhone’s Settings > [your name] > Subscriptions to upgrade, downgrade, or cancel. Downgrades and cancellations take effect at the end of the current billing period. If you subscribed on the TellDone website, you can cancel in the settings of the TellDone web app, through Paddle at paddle.net, or by writing to support@telldone.app. Paddle’s subscription portal also opens from those settings. After you cancel, you keep your plan until the end of the period you’ve already paid for. To change the plan of a web subscription, write to support@telldone.app. Your iPhone’s Settings can’t change or cancel a web subscription.

Go to Settings > Privacy > Export Data. We’ll generate a ZIP file containing all your notes, tasks, events (in JSON format) and audio recordings. You’ll receive a download link that’s valid for 48 hours. Data export is available on all plans, including Free.

Go to Settings > Account > Delete Account. We’ll email you a confirmation link that works for 7 days. Opening the link changes nothing: deletion is scheduled only when you confirm on that page. Your account is then permanently deleted 7 days later, and until then you can sign in and cancel the deletion in Settings. No human review is required.

We support 60 languages via our speech-to-text engine. You can set your preferred content language in Settings. The app also handles multilingual input. You can switch languages mid-sentence.

Reports are generated automatically: daily (every midnight in your timezone), weekly (after Sunday), monthly (1st of the month), and yearly (January 1st). Each report summarizes your activity: completed tasks, new notes, upcoming events, patterns, and AI insights. Reports can also be delivered to your email (configure in Settings). Available on Basic (daily only) and Pro/Ultra (all types).

Smart Context is available on Basic, Pro, and Ultra plans. It connects your new voice notes to existing tasks: say “bought groceries” and the matching task is checked off automatically. Up to 3 tasks can be auto-completed per recording (at 85%+ confidence). You’ll see auto-completed tasks in the note results.