Response time: We typically respond within 24 hours on business days.
When contacting support, please include: your email address associated with the account, the device and OS version, and a description of the issue.
Frequently Asked Questions
Open the app and tap the microphone button. You can also use one-tap recording from the Action Button (iPhone 15 Pro+), Control Center (iOS 18+), Dynamic Island, Lock Screen, or Quick Settings tile (Android). Speak naturally. Mix tasks, events, and ideas in one recording.
Recording works without internet. Your audio is saved locally and queued for upload. When you reconnect, it syncs automatically and gets processed. You never lose a recording due to poor connectivity.
Go to Settings > Integrations. For Todoist, enter your API token (found in Todoist Settings > Integrations > Developer). For Things 3, Apple Calendar, and Reminders, the app uses native iOS/macOS APIs, just enable them in Settings.
AI analysis is not perfect. If a task has the wrong title, date, or priority, you can edit it in your connected task manager (Todoist, Things, Reminders). Speaking clearly and providing specific details (dates, names, priorities) helps the AI produce better results. You can also re-record the note.
Subscriptions are managed through the App Store (iOS/macOS) or Google Play (Android). Go to your device's subscription settings to upgrade, downgrade, or cancel. Changes take effect at the end of the current billing period.
Go to Settings > Privacy > Export Data. We'll generate a ZIP file containing all your notes, tasks, events (in JSON format) and audio recordings. You'll receive a download link that's valid for 48 hours. This is available on Pro and Ultra plans.
Go to Settings > Privacy > Delete Account. Your request will be reviewed within 24 hours. Once approved, you have an additional 24 hours to cancel. After that, all your data, including audio files, notes, tasks, events, and backups, is permanently deleted. You can cancel the request at any time before final deletion.
We support 60 languages via our speech-to-text engine. You can set your preferred transcription language in Settings > Language. The app also handles multilingual input. You can switch languages mid-sentence.
Reports are generated automatically: daily (every midnight in your timezone), weekly (after Sunday), monthly (1st of the month), and yearly (January 1st). Each report summarizes your activity: completed tasks, new notes, upcoming events, patterns, and AI insights. Reports can also be delivered to your email (configure in Settings). Available on Basic (daily only) and Pro/Ultra (all types).
Smart Context is a Pro/Ultra feature that connects your new voice notes to existing tasks. For example, if you say "bought groceries," the AI will automatically find and complete your "Buy groceries" task. It works with high confidence (85%+) to avoid false matches. You'll see auto-completed tasks in the note results.
System Status
All systems are monitored 24/7. If you experience issues, please check back here or contact support.